Viking Crew is committed to protecting the privacy of our candidates, clients and users of our website. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website or through any of our offices is only used for the purposes set out in this policy.
The Information We Collect and How We Use It
Viking Crew may collect your personal details, including but not limited to your name and contact details, including your e-mail address and other information as detailed on your CV or personal details as required for travel requests/bookings (financial, payment card information, your professional qualifications, professional interest’s, employment status/company) On occasions this may also include – sensitive personal information such as details of criminal convictions and ethnic origin. This information is held, used and disclosed by us as follows:
1. to provide our services to you;
2. to maintain our business relationship, where you are a user of our website, a client or candidate;
3. to enable you to submit your CV for general applications, to apply for specific jobs or to subscribe to our job alerts. Please see the separate section on your CV below which outlines additional uses and disclosures;
4. to match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including sensitive personal information) to clients to apply for jobs;
5. to answer your enquiries;
6. to direct-market products and services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Where we do so, you will be able to unsubscribe from such communications;
7. to fulfil contractual obligations with our clients
8. where you are registered as a candidate on our database in the UK, your personal information may be accessible by or transferred or duplicated by our offices globally wherever they are based (e.g. in Europe, Asia, the Americas and Australasia) to enable them to provide you with recruitment services and for the purposes of business development, systems development and testing. We will notify you in the event we wish to transfer your data in order to explore job opportunities for you outside the European Economic Area (EEA) and we will give you the opportunity to withhold your consent to such transfer. Viking Crew applies equal rigour to the security of data held and processed across the whole of its global network and each global Viking Crew office outside the EEA with access to data provided in the UK, enters into a specific data protection agreement with Viking Crew UK head office thereby undertaking to meet the same standards of data security and to act in accordance with the eight data protection principles applicable under the strict European data protection laws. Details of all the Viking Crew group company offices can be accessed at the following link: http://www.vikingcrew.com/Locations/
9. by the Viking Crew group of companies worldwide to enable the development and marketing of other products and services and to improve our customer service and to make our services more valuable to you, including tailoring our website when you log on to make it relevant to you personally.
10. to third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems. These third parties comply with similar undertakings of privacy and confidentiality as Viking Crew;
11. we may also pass your personal information to, or allow access to such information by, Viking Crew group companies worldwide to enable them to use your personal data for the purposes set out above, depending on which job you are seeking or the location where you are seeking a job.
12. we may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above.
Lawful Basis for Collecting Data
Our legal basis for the processing of personal data is our legitimate business interests, described in more detail below, although we will also rely on contract.
We will rely on contract if we have entered into a contract with you and a third party organisation for the booking of travel arrangements.
Legitimate Interests: (carrying on the commercial activity of the provision of Recruitment Services):
In providing our Recruitment Services, we will carry out some processing of personal data which is necessary for the purpose of our legitimate interests, which include:
Retaining records of our dealings and transactions and where applicable, use such records for the purposes of
establishing compliance with contractual obligations with Clients or suppliers
addressing any query or dispute that may arise including establishing, exercising or defending any legal claims
protecting our reputation
maintaining a backup of our system, solely for the purpose of being able to restore the system to a particular point in the event of a system failure or security breach
evaluating quality and compliance including compliance with this Privacy Notice
Using your personal data to:
assess suitability and contact you regarding potential opportunities and/or our services
collate market information or trends including providing analysis to potential or actual Clients
source potential opportunities or roles as part of our Recruitment Services
personalise your experience and our offering, whether via our website or otherwise
Contract: (Entering into and performing a contract with you):
In order to provide our crew management services to shipping companies/employers andto provide travel services, we may enter into a contract with the data subject and/or a third-party organisation. In order to enter into a contract, we will need certain information, for example; name and address, passport details, financial information (for billing) and sensitive personal data. A contract will also contain obligations on both the data subjects part, our part or a third party (client/employer). We shall process the data as is necessary for the purpose of those in order to fulfil our contractual obligations and to process flight, hotel, transfer and train bookings on your behalf.
To subscribe to job alerts emails, you will be required to provide your e-mail address, which will be used for the purposes of keeping you informed, by e-mail, of the latest jobs and any other services by the Viking Maritime Group in your nominated industry and/or will provide you with industry news. Should you decide that you no longer wish to receive this information, unsubscribe links are provided in every email alert that you receive.
Curriculum vitae (“CV”)
We give you the option of submitting your CV via our website or by providing your CV to one of our consultants. You can do this either to apply for a specific advertised job or for consideration by our placement consultants for positions as they come up. Your CV will be stored in the Viking Crew database and will be accessible by Viking Crew consultants in the UK, and others of the Viking Maritime group of companies worldwide, including New Zealand and the USA. You can withdraw your permission for your data processed outside the UK upon completing your registration form. In addition, the Viking Crew database, including the information relating to you, can be accessed by any of our placement consultants working in other offices of the Viking Maritime group of companies, both inside and outside the European Economic Area for such purposes as business development and to enable them to provide their recruitment services to you.
You can update your CV at any time, simply by following the same procedure to submit a new CV. Your old CV will automatically be archived providing the submission details remain the same (for example you submit both CVs using the same email address, or you advise the relevant contact of your new submission).
Aggregate Information about Viking Crew online visitors
We gather information and statistics collectively about all visitors to our website and all of the Viking Maritime group company websites, for example, which area users access most frequently, and which services users access the most. We only use such data in the aggregate form. This information helps us determine what is most beneficial for our users and how we can continually improve our online services to create a better overall experience for our users. We may also undertake marketing profiling to help us identify services or jobs which may be of interest to you.